Shipping policy

At Gratitude Code, we strive to ensure your orders are processed and delivered promptly. Below you will find our shipping policy, detailing how we handle shipping, delivery times, and associated costs.

Order Processing

  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Order Confirmation: Once your order is placed, you will receive an email confirming your purchase with details of your order and an estimated delivery date.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to suit your needs:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Express Shipping: Typically delivered within 2-3 business days.

Please note that delivery times are estimates and may vary depending on your location and unforeseen delays by the carrier.

International Shipping

We currently ship to the following countries: [List of Countries]. If your country is not listed, please contact us at team@gratitudehustle.com to inquire about possible shipping options.

  • International Shipping Rates: Shipping fees for international orders will be calculated and displayed at checkout.
  • Customs, Duties, and Taxes: Gratitude Code is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website using this number.

Shipping Address Changes

If you need to change the shipping address after placing an order, please contact us as soon as possible at team@gratitudehustle.com. We will do our best to update the address, but we cannot guarantee changes can be made if the order has already been processed or shipped.

Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at team@gratitudehustle.com. We will work with the carrier to locate your package or send a replacement if necessary.
  • Damaged Packages: If your order arrives damaged, please email us within three days of receipt at team@gratitudehustle.com with photos of the damage and packaging. We will work to resolve the issue promptly.